Return & Refund Policy
At SneakAddicted, your satisfaction is our priority. If you change your mind or are not fully satisfied with your purchase, you have 30 days from the date of delivery to request a return.
✅ Return Conditions
To be eligible for a return, the item must:
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be new, unworn, and unwashed;
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be returned in its original condition, including original packaging and tags;
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show no signs of use, dirt, or damage.
Any item that does not meet these conditions may be refused.
🚚 Return Shipping Costs
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Return shipping costs are the responsibility of the customer.
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We recommend using a tracked shipping service to ensure your return is properly delivered.
🔄 How to Initiate a Return
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Contact our customer service at sneakaddicted@hotmail.com and include your order number.
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We will provide you with the return address and detailed instructions.
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Once we receive and inspect the returned item, we will proceed with a refund or exchange within 7–10 business days.
💳 Refunds
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Refunds are issued to the original payment method used for the purchase.
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Initial shipping fees are non-refundable.
🚫 Non-returnable Items
The following items cannot be returned:
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Items that have been worn, washed, or damaged.
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Items purchased during special promotions or sales, unless they are faulty.
📩 Need help or have any questions?
Contact us at: sneakaddicted@hotmail.com